FAQ
At Pouleyn, we believe it is important that you can build your dream project with peace of mind. That is why we have compiled the most frequently asked questions from our customers – from practical information to maintenance tips and advice on delivery and installation. This allows you to find answers quickly and clearly.
Do you still have a specific question or would you prefer personal advice? Our team is always there for you.
Cleaning
Can I clean my gate and treat the wood myself?
Can I clean my gate and treat the wood myself?
Pouleyn has private label products to treat the wood of your gate so that it regains the appearance it had just after installation. Scan the QR code on your gate and order these products via our webshop.
Can I use a high-pressure cleaner on my gate?
Can I use a high-pressure cleaner on my gate?
No, absolutely not. Never use high pressure on your gate. This will damage the wood fibres.
How often should I clean my gate?
How often should I clean my gate?
We recommend periodic cleaning every 2 years, depending on weather conditions and use. You can do this yourself or have our team do it for you via this link.